If you have more question, please leave us a message via the form below.
Frequency Asked Questions
- 1How do we carry out an order?
1. You choose the items that you like, add them to the quote list, and request a quotation.
2. We quote you our best prices.
3. We issue Proforma Invoice to you to confirm the order when both parties agree on the prices and terms.
4. You transfer 30% deposit by T/T to our company account or Western union.
5. We start production immediately after we get the deposit.
6. We take photos and e-mail to you for your confirmation when the orders get finished.
7. You transfer the 70% balance payment after you confirm the products are ok.
8. We ship the products right away after we receive the balance payment.
9. After shipment, we send the required shipping documents for your customs clearance purpose.
10. You pick up the cargo from the shipping company.
- 2Do I have to order the whole sofa set or can I order part of the sofa set ?
No, you do not have to order the whole set, you can order part of it.
- 3What else payment terms except the above ?
We give the following options for payment : Telegraphic Transfer (T/T), down payment 30%, the balance after shipment,when the Bill of Lading is faxed. Letter of Credit (L/C), Irrevocable L/C at sight 100%.
- 4What are your price terms?
We can do EX work, FOB Guangzhou China, CIF and C&F. It depends on customer’s requirement.
- 5How is the quality of your products?
Our products quality is guaranteed,we have Swiss SGS product certification, Product quality certification of Guangdong Province,and China’s environmental green product certification.
- 6What are the prices?
The prices are Negotiable.
- 7Delivery Time ?
25-35 days after confirmed order.
- 8I want to know the shipping cost and transporting time?
Before we can check the shipping cost and transporting time for you, please let us know below 3 points:
a)The items and quantity that you want.
b) The shipping method(by sea, by air or by express) that you want.
c) The specific ship to sea port name, airport name and address. t.
- 9Do you provide OEM service?
Yes, we do provide OEM service, you just send us your design or pictures, we will quote you our best price.
- 10What is the minimum order ?
Our minimum order is one 20′ container with no more than 8 styles mixed.