it has been a crazy week, with over 200 deliveries wicker garden furniture that takes place in just four days. One more day to go and hit the weekend and the Queens Jubilee celebrations. Zoe (my wife and co-owner) is less than impressed with the lack of time in front of the pair of us are having as the rest of the country is founded on four days rest on the rebound. We work almost every night, and will be in the office on Saturday, Monday and Tuesday! That said you have to make hay while the sun shines!
Sun is without certainly shining on sales of wicker furniture at the time and just wish there were more hours in the day to get the furniture from around the world in time. Everyone wants your wicker furniture in time for the weekend and therefore, the crazy hours of our couriers are getting now. There was the odd error, but nothing that has not been rectified as quickly and efficiently as possible.
said that there has been a lot of tension in the office this week with some of the most demanding requests of our customers we strive to meet even! One customer requires its wicker cube delivery to take place between 19.45 and 20.00 and that was not available at any time. Unfortunately it was more than 250 miles away from our couriers and was a bit difficult to do this within a window of 15 minutes! Judy (our office) but the management to rectify the situation by organizing a Saturday delivery at no extra charge. say no additional cost, since it will cost twice as much! Delivery to our customers rattan garden furniture is FREE and therefore, this customer did not pay a penny for delivery on Saturday. Needless to say it was a potential problem of becoming a happy and the customer has been very happy. We certainly remain on alert for the ever changing online market for garden furniture and cane growing expectations for fast delivery and instant gratification. We are changing with the times and so far meet all the challenges thrown our way. Next week we are doubling our fleet of delivery vans to meet the expectations and therefore be able to double our deliveries potential for the rest of the summer. Give us a call if you need any special arrangements and we will do our best to accommodate them.